the most flexible
magento support service
Welcome to
Watch Our Two Minute Video Introduction
in a nutshell:


No commitment required

Initial ticket response in 8 business hours

No project management fees

Tickets are handled on a first-come, first-served basis

Managed by Magento certified staff

Easy sign up & ticket submission

the details
  • Buy support in $750 blocks and only pay for the time you use
  • Level 1 hourly rate is $75 and Level 2 hourly rate is $150
  • Level 1 is good for Magento Admin questions and changes, Magento training and basic front-end changes
  • Quarter hour billing increments
  • Use hours within 12 months of purchase
  • Urgent requests are billed at double the hourly rate
  • One-time fee of $500 if codebase setup is required
how you can use llama desk
  • Magento Admin support and configuration
  • Extension installation, configuration & integration
  • Bug fixes
  • Custom front-end & backend development built to specifications
  • Small, project-level development around your detailed specifications
  • Magento Admin training
  • Tough Magento questions (or even simple ones!)
say good-bye to your magento frustrations forever
Sign up for free in less than a minute! Signing up does not obligate you to pay us anything unless you submit a ticket.
Not ready to sign up but want more information? Contact Llama Desk or call (844) 44-LLAMA to talk to a Llama Desk Sales Consultant
(Wow! A real, live Llama!)